Payment & Shipping & Returns

PAYMENT & SHIPPING & RETURNS

PAYMENT

You can pay for the ordered products with a PayPal.  PayPal is highly trusted among buyers and sellers and is one of the most popular online payment methods.

ZASU takes care of nature, so you will get your bill through email. In case you want us to send you the paper bill with the package, please let us know in advance.

SHIPPING

For any shipping in Europe you will receive your order within 3-7 business days once it has been dispatched. This does not mean you will receive your order within 3-7 business days from the day you placed the order. Once your payment has been authorized and verified it can still take up to 4 days for your order to be processed and dispatched. Once your has been dispatched you will receive an email confirming the shipment. Please note the timeframe of 3-7 business days is given as a guide only and may be subject to change due to customs delays and unexpected post events. All shipping outside Europe needs 7 – 21 days to arrive.

Shipping area

We ship our products to every country, without exceptions.

Shipping costs

5 Euros for all orders

RETURNS

All purchases from ZASU can be returned within a 4 days period, starting the day of receiving the order.

All items returned within the 4-days period must be in the same condition in which they were received. In case the buyer wishes to return the product, he or she is allowed to unpack the product and only use it to determine whether he/she wants to keep the product. The returned products will be carefully examined, as they must be unworn and in their original packaging, containing all accessories of the packaging.

In case the product is received broken or damaged, the buyer is obliged to inform us immediately and we will send further instruction of how to proceed.

Please note, that if a buyer wishes to return the order, the shipping costs are his/her responsibility. We recommend that the buyer chooses a secured shipment method, as the return shipment is at his/her risk. When we recived returned produtct we will make money refund.