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FAQ

FAQ

You can find answers to the frequently asked questions about ZASU jewellery here. If you have any additional questions, feel free to contact us.

Why should I wear ZASU jewellery?

ZASU jewellery is an attractive, trendy, completely natural product, and most importantly – it has a purpose. It is made of semi-precious stones and rudraksha beads that have a positive effect on our psychophysical condition; they protect us from negative energy which is scientifically proven.

WHAT MATERIALS IS ZASU JEWELLERY MADE OF?

In order for jewellery to have a better effect on a person who is wearing it, we especially take into concern the quality of materials. ZASU jewellery is made of natural rudraksha beads (the fruit of the rudraksha tree), natural high-quality semi-precious stones and high-quality natural 100 % silk thread.

WHAT DOES THE NUMBER 108 SYMBOLIZE?

Rosaries are usually made of 108 beads + 1 bead (or more) that represent the Guru principle. 108 beads (or 54) revolve around Guru just like planets revolve around the Sun, that 1 bead (or more) represents the beginning and the end. There are different explanations of the number 108. According to astrology, there are 27 constellations in a galaxy, each of them has 4 directions, when multiplied, and we get the number 108. Some connect the number 108 with 108 human misconceptions, 108 lies. According to some traditions, the number 108 is connected with the heart centre that is made of 108 energetic lines. Ancient Chinese medicine says that here are 108 meridians in a human body.

IS ZASU JEWELLERY UNQUE?

Yes, it is. All the pieces are handmade, and two same pieces of jewellery often look differently because rudraksha beads and semi-precious stones are completely natural, so no piece is 100 % identical to another.

DO I HAVE TO PRACTICE SPIRITUALLY IN ORDER TO WEAR ZASU JEWELLERY?

No, you don’t. ZASU jewellery is for everyone, it is a fashionable piece of jewellery that has a deeper purpose. Because of it, we want to familiarize it with everyone; everyone who wears it will gain good things from it.

WHAT IF MY PIECE OF JEWELLERY BREAKS?

According to tradition, if a piece of rudraksha breaks, a part of your kharma tears. A piece of jewellery usually breaks because of the great amount of negativities that pile up. That is why we suggest to clean your piece of jewellery regularly and to program it. If you want us to fix your piece of jewellery, feel free to contact us.

RUDRAKSHA BEADS HAVE CHANGED THEIR COLOUR, WHY?

It is normal for rudraksha beads to change their colour. After the first cleaning, the beads will fade a bit and the water in which you cleaned it will become bright orange. Rudraksha beads will eventually darken because they will receive oils from your skin. Rudraksha beads are completely natural, so these changes are a part of natural process.

WILL MY PIECE OF JEWELLERY LOOK THE SAME AS ON THE PICTURE?

Every piece of jewellery is handmade, and the semi-precious stones and rudraksha beads can look slightly different than on the picture because they are completely natural. But, their quality is identical to the ones you can see on the picture.

IS IT POSSIBLE THAT YOU TO MAKE THAT PIECE OF JEWELLERY ESPECIALLY FOR ME?

If you want us to make a piece of jewellery according to your wish, feel free to contact us and we will be happy to do it for you, so you can be completely satisfied.

DO CRYSTALS AND RUDRAKSHA BEADS INFLUENCE SPIRIT AND BODY'S HEALTH?

It is scientifically proven that crystals and rudraksha beads have a positive effect on spirit and body’s health. Each crystal has its own frequency (energy) that affects a particular body part, emotion and our spirit.

HOW TO BUY AND PAY?

You can buy all the products from our web shop, or you can email us your enquiry at info@zasu.biz. If you buy from our web shop, you can pay via Paypal. We will send you the package when in 1-4 days after payment.

HOW MUCH DOES THE SHIPPING COST?

We provide free worlwide shipping. If you need express shipping you will have an insight into the shipping costs while making your order.

IS IT POSSIBLE TO RETURN THE PRODUCT?

Each product is carefully checked for technical damages and irregularities before its shipping, but in the case of accident or damage in transportation you can return the product. Crystals and rudraksha beads take in the owner’s energy, so it is not possible to return it after you have worn it, because of the energy reasons. The product and packaging must, however, be returned in the same condition as you have received it. Be aware that we offer free delivery to our customers, but return costs are covered by the buyer.

CAN I WEAR SEVERAL DIFFERENT PIECES TOGETHER?

All products that are currently available in ZASU shop you can combine and wear together, except for the combination of citrine and white crystal. When touched, these two crystals enhance their effect, which can make you nervous. But, you can wear them if they are not next to each other, for example, a citrine bracelet and a white crystal necklace.

SOME PRODUCTS ARE NOT AVAILABLE; WILL IT BE POSSIBLE TO BUY THEM SOON?

Yes, it will. When the product is sold out, we try to make it available as soon as possible. If you like the product that is not available at the moment, you can contact us to check when it will be available again.

I WASN'T AT THE ADRESS WHEN DELIVERY CAME, WHAT SHOULD I DO?

If your package returns to our adress because you didn’t pick it from post office, we can send you again but then you will need to pay shipping costs. So please be sure that you provide correct address when you making your order.

CAN I TAKE A BATH WITH MY JEWELRY?

We suggest to remove your ZASU jewelry while you shower or taking a bath.